Delete your Thryve account

You can initiate account deletion in the App or request it by email. Account deletion includes your saved mixes, favourites, custom categories and their saved items, including separately saved generated messages. In-app deletion is processed on our servers and can resume after an interruption without keeping the App open.

To request deletion by email:

1. If possible, use the email address associated with your Thryve account.
2. Send a new message to contact@getthryve.app with the subject:
   “Delete my Thryve account”.
3. In the message body, include the line:
   I want all my data deleted. My account e-mail is [your e-mail]
4. Tap Send. We respond without undue delay and ordinarily within one month. If a lawful extension is needed, we will explain it within the first month. The Privacy Notice explains erasure, retention exceptions and your rights.

If you use Thryve as a guest or cannot access your account email, contact us for help identifying your data. You do not need to create an account or purchase access to request erasure.

Subscriptions: Deleting your Thryve account does not cancel store billing. To stop renewal, manage your subscription separately through Google Play or the Apple App Store. You do not have to cancel first to request erasure.

We may request only the information reasonably needed to verify your identity and locate your data. Account-wide erasure requests also cover relevant personal data handled separately from automatic account deletion, subject to the lawful retention exceptions explained in the Privacy Notice.